Stabilizing a start-up platform for last-mile logistics

Frayt


Screenshots of Frayt app

Frayt provides last-mile delivery services to help companies meet customer demand for fast delivery. What started as a low-code prototype very quickly reached its limits for scale and needed to transition to a more stable, flexible platform.

Challenge

Quickly and seamlessly stabilize an existing system while improving user experience, focusing first on the admin user group

Target Audience:
Frayt Admin Users
Project Timeline:
6 months
Screenshots of Frayt app

Solution

Iterative approach that stabilized the platform and enhanced admin user experience to assist in troubleshooting

Screenshots of Frayt app

My Contributions

As the UX Designer on this project with Launch Scout, I was responsible for creating a cohesive design system from an existing application. I used the existing prototype as a basis to create a design system, simplify UI components and establish UX patterns. I also built the HTML and CSS for the front-end of the product as we iteratively replaced portions of the app.